SRROO
Privacy Notice
Last Updated: 20/8/2024
Srroo is owned and operated by Srroo LLC. This Privacy Policy describes how Srroo LLC together with our
subsidiaries and affiliated companies (collectively, “Srroo” “we,” “us,” or
“our”) collects, uses, and shares personal information. This Privacy Policy
applies to information we collect when you access or use our websites, mobile
applications, and other online products and services (collectively, our
“Services”), or when you otherwise interact with us, such as through our
customer support channels or on social media pages.
We may change this Privacy
Notice from time to time. If we make changes, we will notify you by revising
the date at the top of this policy. We may also provide you with additional
notice (such as by adding a statement to the Services (defined above) or
sending you a notification), such as in connection with making material changes
to this Privacy Notice. We encourage you to review this Privacy Notice
regularly to stay informed about our information practices and the choices
available to you.
1. PERSONAL INFORMATION WE COLLECT
The categories of personal
information we collect depend on how you interact with us. We collect
information that you provide to us, automatically when you use our Services,
and from other sources such as organizations.
A. Information You Provide to Us Directly
We collect information
that you provide directly to us. For example, we collect information directly
from you when you create an account, fill out a form, submit or post content
through our Services, make a purchase, communicate with us via third-party platforms,
participate in a contest or promotion, request customer support, or otherwise
communicate with us. The types of information that we collect include name,
email address, postal address, phone number, and any other information you
chose to provide. Additionally, if you make a purchase, we work with a
third-party payment processor to collect and process your payment information.
B. Information Collected Automatically
We collect certain
information automatically when you interact with our Services, including:
Device and Usage Information. We collect
information about how you access our Services, including data about the
device and network you use to access the Services, such as your Internet
protocol (IP) address, user settings, MAC address, mobile carrier, mobile
advertising and other unique identifiers, browser or device information,
your approximate location as derived from IP address, and Internet service
provider. We also collect information regarding your activity on our
Services, such as pages that you visit before, during, and after using our
Services, information about the links you click, the types of content you
interact with, the frequency and duration of your activities, and other
information about how you use our Services.
Transactional Information. When you make a
purchase or return, we collect information about the transaction, such as
product details, purchase price, and the date and location of the
transaction.
Information Collected by Cookies, Pixel Tags/Web
Beacons, and Similar Tracking Technologies. We, as well as
third parties that provide content, advertising, or other functionality on
our Services, use tracking technologies such as cookies, pixel tags, local
storage, and other technologies (“Technologies”) to collect information
about your interaction with our Services. Cookies are small text files
stored on your hard drive or in device memory that store preferences and
facilitate and enhance your experience. Pixel tags (also known as “web
beacons”) are electronic images that we use on our Services and in our
emails to help deliver cookies, count visits, and understand usage and
campaign effectiveness. See “Privacy Rights and Choices” below to
understand your choices regarding these Technologies.
C. Information Collected from Other Sources
We obtain information from
other sources. For example, we may collect information about you from other
merchants that run on the Srroo platform. We may also collect information about
you from third-party services and organizations such as: identity verification
services, financial services providers, data brokers, advertising networks,
data analytics providers, or mailing list providers. This information may
include identifiers such as real name, alias, postal address, or other similar
identifiers, and inferences reflecting your consumer preferences,
characteristics, and predispositions. Additionally, if applicable, if you
create or log into your account with us through a third-party application, such
as an app store, a third-party login service, or a social networking site, we
will have access to certain information from that application, such as your
name, birthday, and profile picture, in accordance with the authorization
procedures determined by such application.
D. Information We Derive
We may derive information
or draw inferences about you based on the information we collect. For example,
we may make inferences about your approximate location based on your IP address
or infer that you are interested in particular products based on your previous
interactions with our Services.
2. HOW WE USE YOUR INFORMATION
We use the information we
collect to provide our Services and deliver the products you request, to
customize your experience with us, and to improve and develop new products and
services. We also use the information we collect to:
Communicate with you
about products, services, and events offered by us, and others (see the
“Your Privacy Rights and Choices” section below for information about how
to opt out of these communications at any time);
Monitor and analyze
trends, usage, and activities in connection with our products and
Services;
Target advertisements
to you on third-party platforms and websites (for more information and to
opt out, see the “Your Privacy Rights and Choices” section below);
Personalize the
advertisements you see when you use our Services based on information
provided by our advertising partners or by other merchants that operate on
the Srroo platform (for more information and to opt out, see the “Your
Privacy Rights and Choices” section below);
Facilitate contests,
sweepstakes, and promotions and process and deliver entries and rewards;
Detect, investigate,
and help prevent security incidents and other malicious, deceptive,
fraudulent, or illegal activity and help protect the rights and property
of Srroo and others;
Comply with our legal
and financial obligations; and
Carry out any other
purpose described to you at the time the information was collected.
3. TARGETED ADVERTISING AND ANALYTICS
We engage others to
provide analytics services, serve advertisements, and perform related services
across the web and in mobile apps. These entities may use cookies, web beacons,
device identifiers, and other technologies to collect information about your
use of our Service and other websites and applications, including your IP
address, web browser, mobile network information, pages viewed, time spent on
pages or in mobile apps, links clicked, and conversion information. This
information may be used to analyze and track data, determine the popularity of
certain content, deliver advertising and content targeted to your interests on
our Service and other companies’ websites, and better understand your online
activity. Some of our advertising partners enable us to translate your email
address or phone number into an identifier that can’t be used to identify you
personally. Our advertising partners then use that unique identifier to show
ads that are more relevant to you across the web and in mobile apps. Some of
the activities described in this section may constitute “targeted advertising,”
“sharing,” or “selling” under some laws. To learn more about the choices
available to you with respect to these practices, see below. You can also learn
more about interest-based ads, or opt out of having your web browsing
information used for behavioral advertising purposes by companies that
participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.
4. Disclosure Of Information
We disclose personal
information in the following circumstances or as otherwise described in this
policy:
We may disclose the
personal information we collect with other merchants owned and operated by
Srroo LLC.
We disclose with
vendors that access personal information to perform work for us, such as
companies that assist us with IT support, web hosting, payment processing,
customer service, banking and legal services, insurance, and related
services.
If you provide a
product review or otherwise share content on our Services, we disclose
this information publicly/with other users of our Services.
We may disclose
personal information if we believe that disclosure is in accordance with,
or required by, any applicable law or legal process, including lawful
requests by public authorities to meet national security or law
enforcement requirements.
We may disclose
personal information if we believe that your actions are inconsistent with
our user agreements or policies, if we believe that you have violated the
law, or if we believe it is necessary to protect the rights, property, and
safety of Srroo, our users, the public, or others.
We disclose personal
information with our lawyers and other professional advisors where
necessary to obtain advice or otherwise protect and manage our business
interests.
We disclose personal
information in connection with, or during negotiations concerning, any
merger, sale of company assets, financing, or acquisition of all or a
portion of our business by another company.
Personal information
is disclosed between and among Srroo’s current and future parents,
affiliates, and subsidiaries and other companies under common control and
ownership.
We disclose personal
information with your consent or at your direction.
We also disclose
aggregated or de-identified information that cannot reasonably be used to
identify you.
5. YOUR PRIVACY RIGHTS AND CHOICES
Access, Correction, Deletion. You may have the
right to (1) request to know more about and access your personal
information, (2) request deletion of your personal information, and (3)
request correction of inaccurate personal information. To request access,
correction, or deletion of your personal information, contact us as
described in the Contact Us section below. To the extent applicable, you
can also access, correct, or delete certain information stored within your
online account in your account dashboard. We may verify your request by
asking you to provide certain information about yourself or your recent
interactions with us. Note that if we deny a request you make to access,
delete, or correct your information, you may have the right to appeal our
decision.
Opting out of Targeted Advertising, Sharing, and Sales. As described in the
Targeted Advertising and Analytics section above, we process personal
information to understand and improve your experience with our Services
and to serve you advertisements on non-Acquired Brand properties. Some of
these activities may be considered “sales” or “sharing” of your personal
information or “targeted advertising” under the law that applies to you.
To opt out of targeted advertising, sharing, and sales of your personal
information, please click here.
Non-discrimination. We will not
discriminate against you for exercising your privacy rights.
Communication Preferences. You may opt out of receiving
text messages or promotional emails from us by following the instructions
in those communications. If you opt out, we may still send you
non-promotional emails, such as those about your account or our ongoing
business relations.
Other Srroo LLC Merchants. As described above,
we disclose personal information to other merchants owned and operated by Srroo
LLC so that they can send you promotional communications.
Mobile Push Notifications. With your
permission, we may send push notifications to your mobile device. You can
deactivate these messages at any time by changing the notification
settings on your mobile device.
Cookies. Most web browsers are set to accept cookies by
default. If you prefer, you can usually adjust your browser settings to
remove or reject browser cookies. Please note that removing or rejecting
cookies could affect the availability and functionality of our Service.
6. DATA RETENTION
We store personal data
associated with your account for as long as your account remains active. For
storefronts that offer accounts as a feature, if you close your account, we
will delete your account data within 90 days; otherwise, we will delete your account
data after two years of inactivity. We store other personal data for as long as
necessary to carry out the purposes for which we originally collected it and
for other business purposes explained in this Privacy Notice.
7. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
If you are a California
resident, California law requires us to disclose the following additional
information with respect to our collection, use, and disclosure of personal
information. If you are a California resident, this section applies to you.
We collect, and have collected in the previous 12 months, the following
categories of personal information: identifiers; categories of personal
information described in Cal. Civ. Code § 1798.80(e); commercial information;
Internet or other electronic network activity information; and inferences drawn
from any of the categories identified above. For more information about the
data points we collect and the categories of sources of such collection, please
see the Collection of Personal Information section above. We collect personal
information for the business and commercial purposes described in the How We
Use Your Information section above. In the preceding 12 months, we have
disclosed personal information for the business and commercial purposes
described in the Disclosure of Information section above and we have made
disclosures for business purposes to the following categories of recipients:
Category of Personal Information
Categories of Recipients
Identifiers
Service providers
Srroo Merchants
Advertising partners
Personal information categories listed in Cal. Civ.
Code § 1798.80(e)
Service providers
Srroo Merchants
Commercial information
Service providers
Srroo Merchants
Internet or other electronic network activity
Service providers
Srroo Merchants
Advertising partners
Professional or employment-related information
Service providers
Srroo Merchants
Inferences drawn from other personal information to
create a profile about a consumer
Service providers
Srroo Merchants
Advertising partners
We “share” and “sell”
personal information for the following commercial purposes: to advertise our
and other Srroo LLC merchants’ products and services to you. We may share or
sell the following categories of personal information to the following
categories of third parties:
Category of Personal Information
Categories of Third Parties
Identifiers
Advertising partners
Internet or other electronic network activity
Advertising partners
Inferences drawn from other personal information to
create a profile about a consumer
Advertising partners
Additional Privacy Rights for California Residents
You have the right to opt
out of sharing and sales at any time by clicking here. We do not knowingly sell or share personal information about consumers
under the age of 16. Please see the Your Privacy Rights and Choices section
above for more information about your privacy rights and how to exercise them.
8. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS
If you are a resident of
Nevada, you have the right to opt-out of the sale of certain personal
information to third parties who intend to license or sell that personal
information. Please note that we do not currently sell your personal
information as sales are defined in Nevada Revised Statutes Chapter 603A. If
you have any questions, please contact us as set forth below.
9. CHILDREN’S INFORMATION
The Services are not
directed to children under 13 (or other age as required by local law), and we
do not knowingly collect personal information from children. If you are a
parent or guardian and believe your child has uploaded personal information to
our site without your consent, you may contact us as described in “Contact Us”
below. If we become aware that a child has provided us with personal
information in violation of applicable law, we will delete any personal
information we have collected, unless we have a legal obligation to keep it,
and terminate the child’s account if applicable.
10. OTHER PROVISIONS
Third-Party
Websites/Applications. The Services may contain links to other
websites/applications and other websites/applications may reference or link to
our Services. These third-party services are not controlled by us. We encourage
our users to read the privacy policies of each website and application with
which they interact. We do not endorse, screen, or approve, and are not
responsible for, the privacy practices or content of such other websites or
applications. Providing personal information to third-party websites or
applications is at your own risk.
11. CONTACT US
If you have any questions about our privacy practices or this Privacy
Notice, or to exercise your rights as detailed in this Privacy Notice, please
contact us at:
Srroo LLC
8 The Green #17623
Dover, DE 19901, United States
hello@srroo.com
We may change this Privacy Notice from time to time. If we make changes, we will notify you by revising the date at the top of this policy. We may also provide you with additional notice (such as by adding a statement to the Services (defined above) or sending you a notification), such as in connection with making material changes to this Privacy Notice. We encourage you to review this Privacy Notice regularly to stay informed about our information practices and the choices available to you.
1. PERSONAL INFORMATION WE COLLECT
The categories of personal information we collect depend on how you interact with us. We collect information that you provide to us, automatically when you use our Services, and from other sources such as organizations.
A. Information You Provide to Us Directly
We collect information that you provide directly to us. For example, we collect information directly from you when you create an account, fill out a form, submit or post content through our Services, make a purchase, communicate with us via third-party platforms, participate in a contest or promotion, request customer support, or otherwise communicate with us. The types of information that we collect include name, email address, postal address, phone number, and any other information you chose to provide. Additionally, if you make a purchase, we work with a third-party payment processor to collect and process your payment information.
B. Information Collected Automatically
We collect certain information automatically when you interact with our Services, including:
C. Information Collected from Other Sources
We obtain information from other sources. For example, we may collect information about you from other merchants that run on the OpenStore platform. We may also collect information about you from third-party services and organizations such as: identity verification services, financial services providers, data brokers, advertising networks, data analytics providers, or mailing list providers. This information may include identifiers such as real name, alias, postal address, or other similar identifiers, and inferences reflecting your consumer preferences, characteristics, and predispositions. Additionally, if applicable, if you create or log into your account with us through a third-party application, such as an app store, a third-party login service, or a social networking site, we will have access to certain information from that application, such as your name, birthday, and profile picture, in accordance with the authorization procedures determined by such application.
D. Information We Derive
We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your approximate location based on your IP address or infer that you are interested in particular products based on your previous interactions with our Services.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to provide our Services and deliver the products you request, to customize your experience with us, and to improve and develop new products and services. We also use the information we collect to:
3. TARGETED ADVERTISING AND ANALYTICS
We engage others to provide analytics services, serve advertisements, and perform related services across the web and in mobile apps. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Service and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, links clicked, and conversion information. This information may be used to analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Service and other companies’ websites, and better understand your online activity. Some of our advertising partners enable us to translate your email address or phone number into an identifier that can’t be used to identify you personally. Our advertising partners then use that unique identifier to show ads that are more relevant to you across the web and in mobile apps. Some of the activities described in this section may constitute “targeted advertising,” “sharing,” or “selling” under some laws. To learn more about the choices available to you with respect to these practices, see below. You can also learn more about interest-based ads, or opt out of having your web browsing information used for behavioral advertising purposes by companies that participate in the Digital Advertising Alliance, by visiting www.aboutads.info/choices.
4. Disclosure Of Information
We disclose personal information in the following circumstances or as otherwise described in this policy:
We also disclose aggregated or de-identified information that cannot reasonably be used to identify you.
5. YOUR PRIVACY RIGHTS AND CHOICES
6. DATA RETENTION
We store personal data associated with your account for as long as your account remains active. For storefronts that offer accounts as a feature, if you close your account, we will delete your account data within 90 days; otherwise, we will delete your account data after two years of inactivity. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other business purposes explained in this Privacy Notice.
7. SUPPLEMENTAL NOTICE FOR CALIFORNIA RESIDENTS
If you are a California resident, California law requires us to disclose the following additional information with respect to our collection, use, and disclosure of personal information. If you are a California resident, this section applies to you.
We collect, and have collected in the previous 12 months, the following categories of personal information: identifiers; categories of personal information described in Cal. Civ. Code § 1798.80(e); commercial information; Internet or other electronic network activity information; and inferences drawn from any of the categories identified above. For more information about the data points we collect and the categories of sources of such collection, please see the Collection of Personal Information section above. We collect personal information for the business and commercial purposes described in the How We Use Your Information section above. In the preceding 12 months, we have disclosed personal information for the business and commercial purposes described in the Disclosure of Information section above and we have made disclosures for business purposes to the following categories of recipients:
Category of Personal InformationCategories of RecipientsIdentifiers
Personal information categories listed in Cal. Civ. Code § 1798.80(e)
Commercial information
Internet or other electronic network activity
Professional or employment-related information
Inferences drawn from other personal information to create a profile about a consumer
We “share” and “sell” personal information for the following commercial purposes: to advertise our and other OpenStore merchants’ products and services to you. We may share or sell the following categories of personal information to the following categories of third parties:
Category of Personal InformationCategories of Third PartiesIdentifiers
Internet or other electronic network activity
Inferences drawn from other personal information to create a profile about a consumer
Additional Privacy Rights for California Residents
You have the right to opt out of sharing and sales at any time by clicking here. We do not knowingly sell or share personal information about consumers under the age of 16. Please see the Your Privacy Rights and Choices section above for more information about your privacy rights and how to exercise them.
8. SUPPLEMENTAL NOTICE FOR NEVADA RESIDENTS
If you are a resident of Nevada, you have the right to opt-out of the sale of certain personal information to third parties who intend to license or sell that personal information. Please note that we do not currently sell your personal information as sales are defined in Nevada Revised Statutes Chapter 603A. If you have any questions, please contact us as set forth below.
9. CHILDREN’S INFORMATION
The Services are not directed to children under 13 (or other age as required by local law), and we do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has uploaded personal information to our site without your consent, you may contact us as described in “Contact Us” below. If we become aware that a child has provided us with personal information in violation of applicable law, we will delete any personal information we have collected, unless we have a legal obligation to keep it, and terminate the child’s account if applicable.
10. OTHER PROVISIONS
Third-Party Websites/Applications. The Services may contain links to other websites/applications and other websites/applications may reference or link to our Services. These third-party services are not controlled by us. We encourage our users to read the privacy policies of each website and application with which they interact. We do not endorse, screen, or approve, and are not responsible for, the privacy practices or content of such other websites or applications. Providing personal information to third-party websites or applications is at your own risk.
11. CONTACT US
If you have any questions about our privacy practices or this Privacy
Notice, or to exercise your rights as detailed in this Privacy Notice, please
contact us at:
Srroo LLC
8 The Green #17623
Dover, DE 19901, United States
hello@srroo.com
