❑ Store Credit + Keep Product
14-Day Refund Policy – Store Credit Only
All sales are final and are not eligible for refunds to the original payment method. If you are unsatisfied with your purchase, you may keep the product and receive a store coupon credit, where applicable.
Please refer to the table below for eligibility details.
Exchange and Store Credit Policy:
▪️ Apparel (Clothing): Eligible for size exchange or store credit only. ▪️ All Other Categories: Not refundable.
Coupon Credit Details:
▪️ Valid for 60 days from issuance. ▪️ Can be combined with other discounts. ▪️ Coupon credits and applied discounts are non-refundable once used.
Refund and Exchange Terms:
▪️ No refunds issued after 14 days from delivery. ▪️ Shipping costs are non-refundable. ▪️ Heavily discounted items (40% or more) are non-refundable. ▪️ Bundle offers are non-refundable. ▪️ Abuse of this policy may result in refusal of future orders.
▪️ Srroo will cover re-shipping costs for items that are damaged or incorrect upon delivery. For missing packages, please contact your local USPS office or call 1-800-275-8777.
If you have any questions, contact us at hello@srroo.com. This refund policy is subject to change without notice.
▪️ All items are non-refundable unless explicitly stated. Only apparel (clothing) items are eligible for refunds in the form of store credit or size exchange. Applied coupons and discounts are non-refundable.
Product Details
▪️ Dual-layer polycarbonate construction▪️ Durable, flexible, and impact-resistant▪️ Supports wireless charging▪️ Removable black TPU inner layerCare:▪️ Clean with a soft, damp cloth▪️ Avoid using chemicals
Shipping & Delivery
:: United States: Processing takes 1–3 business days, with shipping estimated at 3–7 business days.:: International: Processing takes 1–3 business days, with shipping estimated at 3–20 business days.
Shipping costs are weight-based and calculated automatically at checkout.
International orders may be subject to customs fees, duties, or taxes, which are the customer’s responsibility and payable upon delivery.
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