Cup of Joy Mug 11oz

❑ Store Credit + Keep Product

14-Day Refund Policy – Store Credit Only

All sales are final and are not eligible for refunds to the original payment method. If you are unsatisfied with your purchase, you may keep the product and receive a store coupon credit, where applicable.

Please refer to the table below for eligibility details.

Exchange and Store Credit Policy:

▪️ Apparel (Clothing): Eligible for size exchange or store credit only.
▪️ All Other Categories: Not refundable.

Coupon Credit Details:

▪️ Valid for 60 days from issuance.
▪️ Can be combined with other discounts.
▪️ Coupon credits and applied discounts are non-refundable once used.

Refund and Exchange Terms:

▪️ No refunds issued after 14 days from delivery.
▪️ Shipping costs are non-refundable.
▪️ Heavily discounted items (40% or more) are non-refundable.
▪️ Bundle offers are non-refundable.
▪️ Abuse of this policy may result in refusal of future orders.

▪️ Srroo will cover re-shipping costs for items that are damaged or incorrect upon delivery. For missing packages, please contact your local USPS office or call 1-800-275-8777.

If you have any questions, contact us at hello@srroo.com.

This refund policy is subject to change without notice.